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How to have an Online Video / Audio consult

Doctor with Computer

You can have an online consult (Audio/Video) with Dr Ashwini Gaurav from the comfort of your home without visiting the clinic.

 

We use two platforms:

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1. Mobile App "Navia - For Patients" available on Android & Apple playstore

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2. Any Mobile / Desktop browser such as "Google Chrome"

 

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Steps for Navia - For Patients App: 

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1. Download the App from the playstore : Android or Apple

2. Login using your Phone number & OTP

3. Enter the Hospital/Clinic Code as OAC496     (OAC four nine six)

4. Go to Video Consult 

5. Search by Clinic code OAC496 if Clinic / Doctor name is not already visible.

6. Click on "Book Video Consult"

7.  Select Date and Time available

8. Complete payment and your appointment is booked

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Important : Keep the Navia App open at the time of consult, so that the doctor can call you at that time.

Steps for Mobile / Desktop browser such as "Google Chrome"

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1. Go to the Navia Health webpage by clicking here 

2. Click on "Book Online Video Consultation"

3. Select Date and Time available

4. Login using your Phone number & OTP

5. Fill in your Name / Age / Gender details

6. Click "Next" and Review your appointment time

7. Pay Online and Book Appointment

8. Complete payment and your appointment is booked

9. You will receive a webpage link on WhatsApp

10. Click at the time on consult to receive a call from the doctor

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Important : Keep the Navia webpage link open at the time of consult, so that the doctor can call you at that time.

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